SUMMARY
This role is essential to assessing the customer and business needs by providing support for drives and applications. The Controls Application Specialist is responsible for developing the systems and applications that control our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Interfaces with overseas System Automation Group. On product lead times, orders, and general requests & RFQ’s.
- Handle customer problems that appear to arise from the use of the product. Handle requests for replacing defective parts.
- Communicate with factory personnel regarding parts, outline drawings, serial number identification and application questions.
- LV VFD Modification order entry & project management
- Inventory monitoring (Factory shipments, Panel shipments, Customer Forecasting)
- Product quotations processes
- Working with department engineers for support and project management
- Interfacing with customers and vendors
- Collaborate across internal departments during the entire project transaction
- Regular attendance is an essential function of this position.
- Compliance with applicable Company policies concerning maintaining a drug free workplace is required.
- Compliance with all Company policies is required, including adherence to Company ISO 9001 Standards and compliance with Company Affirmative Action Plan and Company Safety procedures.
- Regular attendance is an essential function of this position.
Other functions as required (non-essential functions).
EDUCATION AND EXPERIENCE
- three to five years of related experience and/or training;
- One to three years of experience using Metaphase, MS-Office, Oracle or SQL database preferred
- One to three years of experience using Windows NT, C/C++ J/J++
